具體要求：
Buildsandsustainslong-termcustomerpartnerships
-Cultivatesrapportwithcustomer
-Responsivetocustomersneeds(returnsmessages,timelyfollowthrough)
-Maintainsup-to-dateinformationoncustomers(contacts,competition,products)
-Fulfillscustomerexpectationswithrealisticcommitments
ManagesTerritoryandAccounts
-Performstosalesbudget
-Maximizesface-to-facesellingandlimitsnon-sellingactivities
-Preparesdetailedcallplanforterritoryandindividualaccounts
-Forecastscustomerdemandbycustomerandproduct
-Managestimeeffectively
-Knowsattributes,tendenciesandneedsofallcustomersegments
UncoversCustomersneeds/opportunities
-Probescustomertouncoverneeds/opportunities
-Acknowledgesunderstandingofcustomerneeds/opportunities
Developssolutionstocustomerneeds/opportunities
Evaluatesneeds/opportunitiesandmatchesthemwithUnivarChina＇s&themanufacturer＇sproducts/services
Understandscustomer＇sbusiness
-Identifiescustomerdecisionmakingprocess
-Uncoversspecificcustomerrequirements
Conductseffectivesalescalls
-Doespre-callplanningforeverycall
-Useseffectivetechniquesduringpresentation
-Adaptspresentationstyletoneedsandexpectationsofthecustomer
-Respondstoquestionswithclearandto-the-pointanswers
Demonstratesproficientuseofsalesautomationtoolset
-UsesPCandrelatedsoftware(contactmanagementsoftware,informationwarehouse)
-UsesUVXinquiriestoanswerandsatisfycustomerinquiries
-Usesphonemail
-EntersandＵpdatesquotesasneeded
-UsesE-mail
Displayseffectiveinterpersonal&communicationskills(internal/external)
-Deliversinformationintermscustomers&associatesunderstand
-Activelylistens
DemonstratesknowledgeofUnivarChinaLtd
-Understandsmissionstatement&qualityprocess
-Understandspolicies&procedures
-Identifiespeopleintheorganizationwhocanprovidecustomerwithrequestedinformation
-Understandstheprofitabilitymodelandcustomersegmentation
DemonstratesunderstandingofUnivarChina＇sproductsandservices
-Understandsapplicationsofkeyproducts
-Understandscapabilities/limitationsofUnivarChina＇sservices
-Usesavailableresourcestolearnaboutproductsandindustries(tradejournals/shows,supplier
brochures/classes,supplierhotline,UnivarChinaexperts)
-Knowsourvalue-addedservices(EDI,CofAs,MSDS,VIMS)
崗位職責：
